DISTANCE-LEARNING CONTINUING EDUCATION PROGRAM POLICIES
Barbara Griswold, LMFT is approved by the California Association of Marriage and Family Therapists (CAMFT) to sponsor continuing education for MFTs, LCSWs, LPCCs, and LEPs licensed through the California Board of Behavioral Sciences (CAMFT CE Provider #023504). For Legal and Ethical Courses, California Registered Associates may also be able to gain CE hours. Other licensees will have to check with their state licensing board to determine if they can receive approval for CE hours.
Contact information: Barbara Griswold, LMFT, is the presenter for all courses (except the Telehealth Law and Ethics course), and maintains responsibility for all programs/courses and their content. She may be contacted at theinsurancemaze.com/contact, phone 408.985.0846, or 4010 Moorpark Avenue #118, San Jose, CA 95117.
Fees All fees are outlined on the website store page for each item. The CE test for any item can be purchased separately after viewing the course or reading the book, or can be purchased with the item. If it is preferred that payment be made via check, this can be arranged. Contact us at orders@theinsurancemaze.com. There are no additional fees. All fees are subject to change.
Confidentiality: Lists of the names of all purchasers and those who submitted CE tests and copies of their CE certificates will be kept in confidential, password-protected online files.
Audits: Annual summaries of CE activity will be provided to CAMFT upon their request to ensure the courses meet the standards and criteria of these organizations. No individual names or actual submitted CE tests will be provided.
CEs: One CE credit hour will be awarded for every one hour of viewing an online course, or every 6000 words of a book. Courses that do not go for a full hour will be prorated (ex. 30 minutes = .5 CE hours). If courses meet the requirements for Legal and Ethical credits, the product page will state this.
CE Tests / Certificates: The CE test may be purchased and/or completed up to one year after viewing the course or reading the book. The certificate will show the course name, the number of CE credits, the presenter’s name and license, the course sponsor’s name, and the CE approval body. The certificate will also show the clinician’s name, their license and license number, and the date that they took the test. If only a certificate of completion is desired, purchase the CE option, complete the evaluation and take the post test to get the certificate.
To receive your CEs, pay the appropriate fee for the CEs when purchasing the book or online course from the online store (theinsurancemaze.com/store). A link to the evaluation and post-test will be sent via email and also in an online link on the “Thank You” page after checking out. If the link is not received, contact us at orders@theinsurancemaze.com to request the test be sent via mail or email. After taking the evaluation and post-test online, click on “submit,” and the test will automatically be submitted and scored. A SCORE OF 70% OR HIGHER ON THIS TEST IS REQUIRED FOR CE CREDIT. IF A PASSING SCORE IS REACHED, THE CERTIFICATE WILL BE SENT VIA E-MAIL (usually immediately, but allow 7 days). If the certificate is not received within one week, contact us at orders@theinsurancemaze.com after checking your spam folder.
Product Page: The page for each product, course, or book will list the topics to be covered, the name and credentials of the author/presenter, the number of CE credits for the course/book, the price for the item, and the added the price for the CE credits, if applicable. All product pages will list information about the CE approval authority CAMFT (CE Provider #023504).
Grievance Policy: If a participant files a grievance regarding the course level or content, program administration, or non-receipt of certificates, the individual will be asked to put his/her comments in writing. All complaints will be responded to in an ethical and timely manner within 7 days. Questions and concerns should be addressed to Barbara Griswold at the address, email, and phone number above. Grievances may be reported to the agency granting CE credits (i.e. CAMFT).
Cancellation / Refund Policy: Refunds are generally not available, since links to the products are made available immediately after purchase. However, refunds are available if the item was purchased in error, purchased more than once by accident, or the viewer was dissatisfied with the product after viewing / reading. Full refunds for the course / book or CE test will be granted when a request is submitted in writing or via email, and a post-test has not been submitted by the customer. Refunds will be issued within 7 days of request.
Conflict of Interest: To avoid any conflict of interest, we make it a policy not to accept financial incentives or financial remuneration from any organization referred to in any course or in the book.
Accommodations for those with Special Needs: It is our goal to make our resources available to as many clinicians as possible. We will attempt to make whatever arrangements we can for those with special needs. Please contact us at orders@theinsurancemaze.com or 408-985-0846 or the address above to let us know how we can help you assess our programs.
Discrimination: We believe in inclusiveness. It is our policy not to discriminate against anyone based on race, color, national origin, disability, ethnicity, culture, religion, sexual orientation, gender, gender identity, and any of the other awesome aspects of being human that make our world wonderfully diverse.
updated 8.26.25