DISTANCE-LEARNING CONTINUING EDUCATION PROGRAM POLICIES

Barbara Griswold, LMFT is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for MFTs, LCSWs, LPCCs, and LEPs licensed through the California Board of Behavioral Sciences. Barbara Griswold, LMFT maintains responsibility for this program/course and its content.  Contact her at www.theinsurancemaze.com, phone 408.985.0846, fax: 408-249-9204, 4010 Moorpark Avenue #118, San Jose, CA 95117, or barbgris@aol.com.  

To receive your CE certificate: Pay the appropriate fee and complete a brief post-test that will be sent to you in a online link (you may contact us to request the test be sent to you via mail, email, or fax).  Return the required Attestation and Post-Test Answer sheet and Evaluation to the address, e-mail, or fax on the test.  A SCORE OF 70% OR MORE ON THIS TEST IS REQUIRED FOR CE CREDIT.  IF A PASSING SCORE IS REACHED, YOUR CERTIFICATE WILL BE SENT VIA  E-MAIL immediately upon completion of the evaluation.  

Grievance Policy: If a participant files a grievance regarding the course level or content, program administration, or non-receipt of certificates, the individual will be asked to put his/her comments in writing.  All complaints will be responded to in an ethical and timely manner within 7 days.  Questions and concerns should be addressed to Barbara Griswold at the address, email, and phone number above.  

Refund Policy: Refunds are not available on all items, especially live webinars (see indivudal promotional materials). Refunds are always available if CE item was purchased in error.  Full refunds for CE test payment itself will be granted when request is submitted in writing and a post-test has not been submitted and graded. Refunds will be issued within 7 days of request.  

Accommodations for the Disabled: Arrangements can be made for those with disabilities or special needs; please contact Barbara Griswold, LMFT at barbgris@aol.com or 408-985-0846 or the address above.