
The most frequent question I’m getting from therapists in my consultations this month continues to be about whether they should give up their offices. It’s a huge decision, with so many different emotional, financial, and practical considerations.
It’s now been 7 months since many of us were forced to move our practices online due to COVID-19. Most of us thought this was temporary, so we dutifully continued to pay rent on empty offices. But as time passes, it becomes clear that this pandemic may still be with us 6-12 months from now, and long-term thinking must replace survival mode.
In addition, many therapists have found they enjoy online therapy more than expected, and are now questioning whether they even want to return to in-person work.
The result is that each month, more therapists give up their offices. If you are considering this move, here are some deeper questions to ask yourself before you turn in your keys – plus some ideas for those of you who have long leases that aren’t ending anytime soon:
1. Realistically, how long do you think it will be before you would come back and see clients in the office? What would need to happen for you to feel comfortable to return? While many therapists say, “I will come back once there is a vaccine,” even after a vaccine is developed, it will take many months to distribute it and to vaccinate everyone in your community. And if you are an older adult and/or have a preexisting condition, you may be even more hesitant to return to the office.
So, let’s say you think it will likely take 10-12 months minimum until a vaccine could be developed and widely distributed to everyone. Are you willing to pay rent for those months as a “placeholder,” so you have your office to come back to at that point?
2. How much do you love that particular office space? Think about how you feel about your office. How sentimentally attached are you to the space itself? Would you find it hard to part with it? Imagine moving all your items out and turning in the key. How would that feel? If you gave up the office and had to rent a different office space next year, how would that feel?
3. If the rent were lower, how would you feel? Would you keep the office? If so, try talking to your landlord about a rent reduction. Think carefully about how much of a reduction would make a difference to you. Go in with a proposal for a specific number.
4. Can you afford to pay the rent each month? If your income is diminished due to the pandemic or other reasons, even a reduced rent may make no sense. Keeping your office may be a luxury you can’t afford, no matter what your feelings are about it.
5. Where are you in your career? If you are planning to retire in the near future, it may not make sense to pay months of rent on an unused office when you won’t have much time to use it, even after a vaccine.
6. When the pandemic is over, do you intend to see clients again in-person, or could you see yourself being happy and earning a good living doing an all-telehealth practice from home?
7. As I said in my last blog post, some plans may not continue to cover telehealth after the pandemic passes. This means clients currently covered by those plans would no longer be covered at all if you don’t have an office. If you go all-telehealth, can your clients afford to pay out of pocket to continue to see you?
8. Do the insurance plans you work with require you to have a physical office? Contact the plans you work with. Some health plans require network providers to have a physical office location, other than a home address. Also, the NPI Enumerator requires a physical office address. Read more about these topics at theinsurancemaze.com/nooffice
What if you have a long lease?
Many therapists (including me) are in the middle of a multi-year lease. What options do you have?
- Read the lease carefully. Ideally, go over it with an attorney. Look for a force majeure clause, which frees the renter from obligation “when an extraordinary event or circumstance beyond the control of the parties, such as a war, strike, riot, crime, epidemic or an event described by the legal term act of God, prevents one or both parties from fulfilling their obligations under the contract.” (Wikipedia) If there is no such clause, see if there is any provision for early termination.
- Ask the landlord to consider a rent reduction. Make the case that you aren’t sure you can keep paying rent at the current rate, and don’t want to be forced to break the lease. Propose a rate; It can help if you know nearby comparable office rents you can cite. In many areas, rents have been slashed, as landlords try to hold on to tenants.
- Some landlords are giving rent deferments, allowing you to pay less now, and pay more later in the lease (or extend the lease a little). Consider if this would be a good deal for you.
- Ask to convert to a month-to-month lease. This gives you the ability to reconsider each month if you want to keep paying rent.
- If the landlord won’t let you out of the lease, ask if s/he would be willing to advertise the space as “available,” and let you out of your lease if they (or you) are able to find someone else to lease it.
- Consider asking if the landlord would be willing to accept a lump sum to let you out of your lease. While it may be painful to write that large check (ex. equivalent to 3-4 months of rent), overall it might be cheaper than paying a year or more of rent for an unused office.
- Consider asking the landlord to move you into a less expensive office in their complex.
- Try finding a temporary subletter (or several) for your office on a month-to-month sublease if you think you might return.
See my other articles on things to think about when giving up your office at theinsurancemaze.com/nooffice and theinsurancemaze.com/nooffice2.
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Check out my other articles at theinsurancemaze.com/articles.
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Barbara Griswold, LMFT, is a private practice coach and the author of Navigating the Insurance Maze: The Therapist's Complete Guide to Working With Insurance – And Whether You Should, 10th edition. Check out Barbara's online catalog of helpful online courses, practice forms, and other therapist resources related to insurance, documentation, and running your therapy business here.


